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Hospital financial assistance at Hackensack University Medical Center

Hackensack University Medical Center in Hackensack, New Jersey is a New Jersey hospital, and N.J.A.C. 10:52-11.1 et seq., Charity Care Program sets what it can charge patients who cannot afford the bill. Below 200% of the Federal Poverty Level the bill must be written off in full.

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How to apply at Hackensack University Medical Center

State form you may need: New Jersey Hospital Care Payment Assistance Program (state charity care application).

Ownership and federal rules

Public hospital records list Hackensack University Medical Center as a nonprofit hospital. Nonprofit hospitals with federal tax exemption must follow IRS 501(r) rules: a written financial assistance policy, limits on what eligible patients are charged, at least 240 days to apply after the first bill, and a 120-day wait before extraordinary collection actions.

What we know about this hospital

Hospital
Hackensack University Medical Center
City
Hackensack, NJ
County
Bergen
Phone
(551) 996-2000Main line: ask for financial assistance or billing

Acute care hospitals in New Jersey

These are the statutory minimums that apply to Hackensack University Medical Center. The hospital's own written policy can be more generous, never less.

  • Up to 200% of the Federal Poverty Level

    Bill written off in full

    New Jersey Charity Care: free care. Applies to New Jersey acute-care hospitals under the state Charity Care program.

    N.J.A.C. 10:52-11.8

  • 200%–300% of the Federal Poverty Level

    Hardship route: bills above 30% of household income

    Medical hardship: for applicants in the 200-300% FPL band, if qualified out-of-pocket medical expenses at this hospital exceed 30% of gross annual income, the amount above that 30% threshold is covered at 100%.

    N.J.A.C. 10:52-11.8(d)

  • 200%–225% of the Federal Poverty Level

    At least 80% off the bill

    New Jersey Charity Care: 80% discount; the patient is responsible for no more than 20% of the bill.

    N.J.A.C. 10:52-11.8

  • 225%–250% of the Federal Poverty Level

    At least 60% off the bill

    New Jersey Charity Care: 60% discount; the patient is responsible for no more than 40% of the bill.

    N.J.A.C. 10:52-11.8

  • 250%–275% of the Federal Poverty Level

    At least 40% off the bill

    New Jersey Charity Care: 40% discount; the patient is responsible for no more than 60% of the bill.

    N.J.A.C. 10:52-11.8

  • 275%–300% of the Federal Poverty Level

    At least 20% off the bill

    New Jersey Charity Care: 20% discount; the patient is responsible for no more than 80% of the bill.

    N.J.A.C. 10:52-11.8

What that means in dollars (2026 guidelines)

Yearly household income, before tax.

HouseholdFree care up to (200%)Help up to (300%)
1 person$31,920$47,880
2 people$43,280$64,920
3 people$54,640$81,960
4 people$66,000$99,000

New Jersey also requires the New Jersey Hospital Care Payment Assistance Program (state charity care application).

Common questions

Does Hackensack University Medical Center offer financial assistance for hospital bills?

Yes. Hackensack University Medical Center in Hackensack, New Jersey is covered by N.J.A.C. 10:52-11.1 et seq., Charity Care Program, which requires New Jersey hospitals to reduce or write off bills for patients below set income levels. You can reach the hospital on (551) 996-2000 (main hospital line: ask for the financial assistance or billing office).

What income qualifies for free care at Hackensack University Medical Center?

Income up to 200% of the Federal Poverty Level qualifies for a full write-off under N.J.A.C. 10:52-11.1 et seq., Charity Care Program. On the 2026 federal poverty guidelines that is roughly $31,920 a year for one person and $66,000 a year for a household of four.

What discount can I get at Hackensack University Medical Center if I earn more than that?

Up to 200% of the Federal Poverty Level: bill written off in full. 200%–300% of the Federal Poverty Level: hardship route: bills above 30% of household income. 200%–225% of the Federal Poverty Level: at least 80% off the bill. 225%–250% of the Federal Poverty Level: at least 60% off the bill. 250%–275% of the Federal Poverty Level: at least 40% off the bill. 275%–300% of the Federal Poverty Level: at least 20% off the bill. These are the statutory minimums under N.J.A.C. 10:52-11.1 et seq., Charity Care Program; Hackensack University Medical Center may have a more generous written policy.

How do I apply for financial assistance at Hackensack University Medical Center?

Ask Hackensack University Medical Center's financial assistance or billing office for its financial assistance application, by phone on (551) 996-2000, and put your request in writing. Run the free Brightbill check first so you know which income band N.J.A.C. 10:52-11.1 et seq., Charity Care Program puts you in before you call.

Is the check for Hackensack University Medical Center bills free?

Yes. The eligibility check is free and anonymous: no account, no sign-in, and no name, hospital records, bill number or contact details. Coming soon: Brightbill will do it for you, free: the financial assistance application to the hospital and any surprise bill dispute, followed through to the answer. Leave your email after your check and we'll tell you when it opens.

Other New Jersey hospitals nearby

See the full New Jersey charity-care rules · Free 2-minute check

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Legal basis: N.J.A.C. 10:52-11.1 et seq., Charity Care Program requires New Jersey hospitals to offer charity care and discount payment to eligible patients.

This is an estimate, not legal advice. Each hospital's financial assistance office makes the final decision. Terms · Health Data Privacy Policy.